I recently made this little tool as a favour for someone that wanted a simple alternative to giving first line support technicians access to the full AD Users & Computers MMC tool when all they needed to do was reset passwords or unlock accounts. I figured others might find it useful so its now available to download from my website.
Please note that this tool does not bypass any of the permissions required in AD to unlock accounts or reset passwords – you’ll still need to delegate those permissions to your helpdesk technicians in AD. This tool just makes it easier for them to then actually do the unlocking/resetting as they don’t need to go through the full AD Users & Computers console, all they need to do with this tool is enter the username they want to work with, tick the relevant options for unlocking or resetting passwords, click a button and that’s it. Job done.
The tool can be downloaded here: http://www.cjwdev.co.uk/Software/AccountReset/Info.html
Its a free download and although its obviously very simple and not anything ground breaking hopefully it at least helps a few people out that wanted lower level admins to be able to reset passwords etc without needing to know anything about how to use AD Users & Computers.